
There is a perfectly reasonable argument for why Philippine malls should be struggling. Shopping has never been easier to avoid. Need a phone case? Shopee. Running out of shampoo? Lazada. Saw something on TikTok at midnight? You can probably place the order before going to bed. Philippine ecommerce gross merchandise value reached about $24 billion in 2025, roughly 20% higher than the year before. More Filipinos are buying online, delivery networks are getting better, and consumers have access to a much wider assortment without ever entering a store. If malls were primarily places where people went to buy things, that should be a serious problem.
But look at what is actually happening. SM's Philippine malls ended 2025 at 96% long term occupancy, with mall revenue growing 7% to ₱85.1 billion. Robinsons ended the year at around 94% occupancy, while mall revenues increased 10%. Ayala's mall lease out reached 90% in the first half of 2026, with both foot traffic and same mall revenue still growing. Even Metro Manila's broader retail market has substantially recovered from the pandemic, with Colliers reporting vacancy at 10.8% in the first quarter of 2026, the lowest level since early 2020. Perhaps the clearest signal, though, is not occupancy at all. It is what mall owners are doing with their money. SM plans to push its Philippine network beyond 100 malls by 2030 while redeveloping many existing properties. Robinsons is opening new malls and expanding established provincial ones. Ayala is pouring capital into the redevelopment of major assets such as Glorietta, Greenbelt, Ayala Center Cebu and Abreeza.
These are not the actions of companies quietly preparing for the mall to become irrelevant. So the question is worth asking: why do Philippine malls still work?

Maybe we have been thinking about the mall the wrong way
The usual answer is that Filipinos love malls. Of course we do. But that explanation feels a little like saying Jollibee works because Filipinos like fried chicken. It may be true, but it does not really explain the business.
A better clue comes from Boston Consulting Group’s 2025 study of Filipino families. Across income groups, the two most common reasons families said they visited malls were not fashion, electronics or appliances. They were groceries and dining out.
That small piece of data changes the way you look at the mall. Think about your own mall trips. How often do they really begin with, I need to go shopping? More often, it might be, We need groceries. Then someone says, Let’s eat first. You pass a shoe store and remember that you need new office shoes. The kids want to play. Someone needs medicine from the pharmacy. You get coffee before going home. A trip that began with one purpose quietly turns into five.
This is where the mall does something ecommerce cannot replicate very well. Shopee can replace the trip to buy a charger. Lazada can deliver shoes. TikTok Shop can make you discover something you did not know you wanted. But none of them quite replaces the Saturday afternoon where lunch, groceries, errands, children’s entertainment and a bit of shopping happen in the same place.
The mall is not just aggregating stores. It is aggregating reasons to leave the house.
I think that is the first thing we often miss when we talk about malls. We compare a physical mall with ecommerce as though both are competing to perform exactly the same job. They are not. Sometimes they compete, but increasingly they divide the work. The phone is becoming better at helping us buy. The mall has to become better at giving us a reason to go.

The same mall can mean very different things depending on how much money you have
There is no single Philippine mall customer. BCG's data suggest that middle income C2 and C3 households use malls across a particularly wide range of activities. Grocery shopping, dining, fashion, entertainment, personal care and errands can all happen in one location. For these families, the mall can be a remarkably efficient consumption hub.
Go further down the income ladder and the role changes. The sari sari store still wins because it is nearby. You can buy one sachet instead of a full bottle. You can spend twenty pesos without planning a trip. The public market can still win on fresh food, familiarity and price. Research from NIQ likewise shows that traditional retail remains enormously important in the Philippines. Modern retail did not wipe out the sari sari store, just as ecommerce did not wipe out the mall.
A lower income family may therefore use the mall less often, but when they do go, the trip can still matter. It might mean a fast food meal, a children's activity, some window shopping, a necessary purchase, or simply a comfortable place where the family can spend time together. At the other end, wealthier households have more options. They can choose standalone restaurants, premium districts, specialty stores, travel, ecommerce and delivery, yet they still use malls too.
This is what makes the economics interesting. The mall does not need everyone inside the building to behave in the same way. One household might spend more on dinner and shopping. Another spends mostly on groceries and food. Another may spend very little but stay for several hours. The building can serve all of them.
A mall does not need every visitor to spend heavily. It needs enough people to have enough reasons to come.
To me, that is a more useful way to understand Philippine mall culture than simply saying we like air conditioning. Yes, comfort matters. So does weather. So do security, clean toilets and parking. But an air conditioned building with nothing worth doing inside is still an empty building. The real skill is getting many different people to find their own reason for being there.

The provincial mall is a different business
This may be the most underappreciated part of the Philippine mall story. When we think of malls, we tend to picture MOA, Megamall, Greenbelt, Glorietta or North EDSA. But the Philippine mall market is already much bigger than Metro Manila.
Leechiu Property Consultants estimated that the country had around 538 malls and 18.3 million square meters of gross leasable area in early 2025. Only 48% of that space was in NCR, which means 52% was outside Metro Manila. The portfolios of the large operators tell the same story. Most Robinsons malls are outside Metro Manila. Most SM mall locations are too.
This matters because the job of a mall changes depending on where it is. In Metro Manila, nearly everything is already available somewhere. If one mall has Uniqlo, another one probably does too. There are cinemas everywhere. There are hundreds of restaurants. Premium dining can exist outside malls. Deliveries are fast. Consumers have options. The problem for a mature Manila mall is therefore: why should I choose you?
In an emerging regional market, the question can be completely different: what can I finally get here that I previously had to travel somewhere else for?
A new provincial mall might bring the first modern cinema in the area, the first branch of a restaurant people previously tried only when visiting another city, a Power Mac Center, national fashion brands, children's entertainment, a larger supermarket or government services. The value is not just that another mall opened. The local choice set changed.

There is a concept in retail called leakage. It happens when people in one area regularly spend money somewhere else because certain products, brands or experiences are not locally available. Bukidnon gives us a good example. When Robinsons opened its full service mall in Valencia, the company explicitly positioned it as a place where residents could access shopping, dining and entertainment without travelling to Cagayan de Oro or Davao. The mall was not creating those wants from nothing. The demand already existed. What it was trying to do was capture that demand locally.
That distinction matters. A big provincial mall is not necessarily evidence that the developer magically transformed a quiet market. In many cases, the opposite is true. The developer entered because the market had already become interesting enough. Research from PIDS shows how the population thresholds used by regional mall developers changed over time. Large malls once needed markets closer to 400,000 people. As formats became smaller and regional purchasing power improved, developers became comfortable entering markets closer to 200,000 people and, in some cases, even around 150,000.
So when SM, Robinsons or another major developer arrives, the mall itself is telling you something: someone has decided that the local economy has crossed a threshold.
There are now enough people, enough spending power, enough nearby municipalities and enough unmet demand to justify putting serious capital into the area. The mall can then accelerate what was already happening. That is why I would be careful saying malls create provincial growth. A better way to put it is this: the mall can be both a result of growth and a catalyst for more of it.

The mall also makes it easier for brands to take a chance on a province
This is where the mall begins to look less like a property company and more like a platform. Imagine you are running a national restaurant or retail chain and considering your first branch in a smaller city. You need to find the right site, estimate traffic, arrange parking, utilities and security, and convince yourself that enough customers will keep coming back after opening week. That is a meaningful investment for one branch.
Entering through a major mall changes the equation. The developer has already chosen the site, studied the catchment, built the parking and utilities, and brought dozens or even hundreds of other tenants into the same property. Most importantly, the mall is already trying to aggregate demand for you.
This helps explain why first in city brands often arrive in clusters rather than one at a time. Robinsons Pagadian is a recent example. When it opened in 2025, the mall brought several retail, restaurant, cinema and entertainment concepts that were new to the city. It reportedly attracted around 160,000 visitors on opening day and opened at roughly 98% occupancy.
That opening crowd tells us that novelty and access matter. But it also raises the more important question: what happens after everyone has already tried the new restaurant and visited the new mall?

This is where the older provincial malls become useful. Robinsons Ormoc opened in 2018 with occupancy of nearly 97%. Seven years later, it was around 99% occupied, and the company is planning an expansion. Robinsons Santiago opened in 2014 virtually full and remained effectively fully occupied more than a decade later. In Tuguegarao, SM entered, Robinsons followed, and SM later opened another, larger mall. Yet Robinsons Tuguegarao remained highly occupied years later. Tacloban is further along the cycle, with Robinsons entering in 2009, expanding multiple times and continuing to invest in the market.
At some point, we have to stop calling that novelty. A first cinema may bring people through the doors once. A newly arrived restaurant may create an opening week queue. But ten years later, those things are no longer new. The mall survives only if it becomes useful.
That means grocery trips, Sunday lunches, government transactions, medicine, haircuts, school supplies, children’s activities, birthday dinners, cinema dates, Christmas shopping and meeting someone for coffee. The mall gradually moves from attraction to habit.
Novelty gets you through the door. Utility brings you back.
But not everyone wins when the big mall arrives
This is where we have to resist romanticizing the provincial mall. A new mall does not create a new household wallet. If a family spends more inside the new development, some of that money may simply be shifting away from another restaurant, grocery, local retailer or public market.
Research on San Nicolas in Ilocos Norte gives us a rare look at what happens on the ground. Robinsons performed better than initially expected and helped establish a much larger commercial district. National brands entered and additional investment followed. But existing businesses also felt the pressure. Some public market vendors reported weaker sales, while some local businesses struggled with higher mall rents and operating costs.
Others adapted by competing on the things the mall could not do as well: lower prices, fresher products, personal service, relationships with regular customers and convenience closer to home.
This is probably why the Philippine retail landscape looks so unusual if you expect one channel to replace another. We have giant malls. We have a fast growing ecommerce market. And we still have sari sari stores and public markets everywhere. All of them can exist because they are not solving exactly the same problem.
The sari sari store says, I am right here. Ecommerce says, I will bring it to you. The mall says, come here and you can do almost everything else.
To me, that coexistence is one of the more interesting parts of the story. The mall does not necessarily win by replacing every other retail channel. It wins by owning a particular kind of trip.
Metro Manila is already entering the next phase
What works for a first major provincial mall cannot work forever. Eventually, competitors arrive. Eventually, the exciting brand everyone lined up for becomes ordinary. Eventually, having a cinema and a supermarket stops being enough. Metro Manila shows us what happens next. The problem moves from access to differentiation.
That is why so much current investment is focused on redevelopment. Ayala is reworking Greenbelt and Glorietta. SM is upgrading major existing assets. Developers are adding more open space, entertainment, wellness, sports, food concepts and experiences.
F&B is especially important, although Philippine malls did not suddenly discover restaurants because ecommerce arrived. Food had already occupied a significant share of mall space before the pandemic. What has changed is the importance of everything that cannot simply be placed in a delivery box.
If buying products becomes easier from home, the mall has to give you something worth leaving home for. I think this is where the next decade of Philippine mall competition will be fought. Not on who has the most stores, but on who has the strongest reasons to visit.
So what happens next?
The outlook for Philippine malls from 2026 to 2030 looks positive, but I would not describe it as a rising tide that lifts every property. The strongest operators are still expanding aggressively. SM plans to exceed 100 Philippine malls by 2030. Its plans include new malls, major expansions and extensive redevelopment of existing properties, backed by more than ₱150 billion of mall related investment over several years. Robinsons plans to significantly increase its mall space by 2030 and is expanding established properties in regional markets. Ayala also has a substantial retail pipeline while reinvesting in mature malls.
That is the optimistic part. The caution is that consumers are under pressure. Inflation remains a major concern in 2026. Lower income households, particularly those outside NCR, are facing an even more difficult squeeze on purchasing power. Tenant sales growth is uneven. F&B may be one of the strongest sources of mall traffic, but restaurants are also opening and closing at a rapid pace. New Metro Manila mall supply is already much more selective than it was before the pandemic.
That tells us where the market is heading. The future is probably not more malls everywhere. It is better malls in the right places.
A dominant mall serving a strong regional catchment can still be an excellent business. A first major mall entering an underserved provincial city can still unlock substantial demand. A mature flagship in Metro Manila can remain extremely valuable if the owner keeps reinvesting in it. But an aging mall with no clear reason to exist beyond having shops inside is where I would worry.
The same ecommerce pressure that malls have survived will continue stripping away the easiest reasons to visit. The properties that cannot replace those reasons will struggle.

Maybe the mall's real product was never retail space
After going through the numbers, this is where I land. I do not think the most interesting thing about Philippine malls is that Filipinos somehow refused to give them up. We adopted ecommerce. We still use sari sari stores. We still shop in public markets. We order food. We have more choices than ever. Yet the mall remains.
Why? Because the mall is unusually good at putting fragmented demand together. It puts consumers together for brands. It puts brands together for consumers. It combines essential purchases with discretionary ones. It lets several members of a family do different things without going to five different places. And in provincial markets, it can combine demand from several towns into a catchment large enough to support brands and experiences that none of those towns might support alone.
That is not merely a shopping center. It is a platform for consumption. In Metro Manila, malls are fighting to stay interesting. In many regional markets, malls are still expanding what is locally possible. One side is about reinvention. The other is about access. Both can exist at the same time.
Eventually, today's exciting new provincial mall will mature too. The first in city brands will no longer be first. Competition will arrive. Consumers will become more demanding. Then it will face the exact same question that Megamall, Glorietta and every established mall already faces: what reason are you giving me to come back?
That, more than ecommerce, may determine which malls win the next decade. Ecommerce has already proved that we do not need a mall just to buy things. And somehow, that may have made the strongest malls better businesses. They have been forced to become restaurants, playgrounds, supermarkets, service centers, meeting places, entertainment venues and regional destinations all at once.
The mall did not beat the phone at shopping. It stopped needing to.
And that, I think, is why Philippine malls still work.
Sources:
Boston Consulting Group, The Filipino Family, 2025
Colliers Philippines retail market reports, 2025 to 2026
Leechiu Property Consultants, Philippine mall market data, Q1 2025
SM Prime annual and investor reports, 2025 to 2026
Robinsons Land annual reports and mall disclosures, 2025 to 2026
Ayala Land investor and integrated reports, 2025 to 2026
Philippine Institute for Development Studies research on regional mall development
Kusaka Wataru, study on commercial development in San Nicolas, Ilocos Norte
Google, Temasek and Bain, e Conomy SEA 2025
