
At 8:00 on a rainy Monday morning, you open Grab and check the ride to work. Yesterday it was around ₱300. Today it is closer to ₱400. You complain about the price, stare at it for a few seconds, and book anyway.
At lunchtime, you open Grab again. This time you want food. You search for chicken, scroll through the restaurants, and pick one near the top. What you probably do not know is that the restaurant may also be paying Grab for the order, and may even have paid to appear where you saw it.
Then you take another GrabCar home.
To you, these are separate purchases. To Grab, they are different ways of making money from the same relationship.
That is what makes Grab more interesting than a ride-hailing or food-delivery company. Grab usually does not own the car that takes you to work. It did not cook your lunch. Its platform connects consumers with drivers and merchants, then earns commissions and fees around those transactions.
So what is Grab really selling?
Increasingly, it is not the ride or the meal itself. It is the marketplace around them.
Your ₱400 ride is not ₱400 of Grab revenue
If you spend ₱400 on a GrabCar ride, Grab does not keep ₱400. Most of the value of that transaction ultimately goes to the driver. Grab earns commissions and other fees for operating the platform and connecting you with that driver. In the Philippines, Grab says its driver commission can go up to 20%.
The same distinction becomes clearer when you look at Grab's financial statements. In the second quarter of 2026, around US$6.5 billion worth of transactions flowed through Grab's Mobility and Deliveries businesses. Grab itself reported less than US$1 billion in total revenue.
That gap is important. Grab is not trying to keep the whole value of every transaction. It is trying to make itself useful enough to sit in the middle of as many transactions as possible.
And being in the middle gives it something else that is valuable: influence over how the marketplace works.
Why did your fare suddenly jump?
Most of us know the simple version. When too many passengers want rides and too few drivers are available, fares rise.
Behind the screen, however, Grab says the system is continuously estimating both sides of the market. It tries to understand how many passengers are likely to want rides, how many drivers are currently available, how many may soon finish another trip, and how many might come online. The system then calculates pricing multipliers for the next several minutes, uses the immediate decision, receives new information, and calculates again.
So while you are deciding whether ₱400 is too expensive, the marketplace itself is already changing.
The point is not simply to charge passengers more. Imagine that 1,000 people suddenly want rides while only 600 drivers are realistically available. Keeping fares low does not create another 400 drivers. A higher fare can convince some passengers to wait while making the trip more attractive to drivers.
A higher fare also does not mean Grab pockets the entire difference. Driver earnings, commissions and incentives all move with the marketplace.
The better way to think about dynamic pricing is that Grab is adjusting the price in an attempt to balance demand with supply. What you are paying for is not always the cheapest possible ride. It is a ride that someone is willing to accept.
In that sense, part of what Grab is selling is availability.

But only Grab can see the whole market
You see one number on the screen. Grab sees much more: driver supply, booking attempts, locations, traffic and other marketplace signals behind that number.
That imbalance naturally creates questions.
In 2024, the Philippine Center for Investigative Journalism studied more than 1,300 Grab app observations across ten Metro Manila routes. In that specific one-week sample, it estimated that all the GrabCar fares it tested contained a surge component, with an average estimated multiplier of around 1.5 times.
The study was limited and does not prove that every Grab ride always carries surge pricing. But it highlights a bigger issue. Consumers cannot independently see all the information behind the price being shown to them.
Dynamic pricing makes economic sense. The tension is transparency.
When an algorithm is continuously deciding how much a marketplace should charge, Grab is no longer just helping you book a ride. It is actively managing the market itself.
And that same idea starts to show up again when lunchtime arrives.
GrabFood gives Grab something rides cannot
At noon, you open GrabFood.
The economics are very different from rides.
In the second quarter of 2026, Deliveries generated more revenue than Mobility. But Mobility produced almost twice as much segment adjusted EBITDA.
That tells us something important. Deliveries are bigger in terms of transaction activity, but rides currently have much better economics.
So why spend years building GrabFood and GrabMart if they are less profitable?
Because you eat more often than you need a ride.
You might take GrabCar once or twice in a day, or not at all. But food creates many more opportunities to pull you back into the app. Breakfast. Coffee. Lunch. Dinner. Groceries. A last-minute item you forgot to buy.
Grab does not need every part of its app to make money in exactly the same way. Some services can be better at earning profit. Others can be better at increasing how often you come back.
That is where the superapp starts to make sense.
The more often you open Grab, the more chances Grab has to put another transaction in front of you.
And once enough people are using GrabFood regularly, another valuable business appears.
Attention.

The restaurant at the top of your screen may have paid to be there
Search for something broad like chicken or coffee. There are more restaurants than your phone screen can possibly show at once.
That makes visibility valuable.
Grab sells merchants search advertising, image placements, rank boosters and other promotional tools. A restaurant can therefore pay Grab for participating in the marketplace, then pay again to improve its chances of being discovered inside it.
This business is growing. Grab said the number of active advertisers using its self-service platform increased 21% year on year in the second quarter of 2026, while average advertiser spending increased 24%.
Then the model goes one step further.
Eligible Philippine merchants that want to buy GrabAds can also use GrabFinance products to spread the cost over installments.
Think about what has happened.
Grab operates the marketplace where the restaurant finds the customer. Grab sells the restaurant better visibility inside that marketplace. Then Grab can help finance the purchase of that visibility.
One food order has now become more than a delivery transaction. It has also created an advertising opportunity and potentially a financing opportunity.
At that point, calling Grab a food-delivery company starts to feel incomplete.
The real superapp advantage is that Grab already has you
You use GrabCar in the morning. GrabFood at lunch. GrabCar again after work. GrabMart later in the week.
Grab does not need to acquire four different customers.
It already has you.
Grab has said that around two-thirds of its users use two or three of its products. That may be the simplest way to understand why the superapp matters economically.
It is not about putting more buttons on the home screen. It is about reusing the customer relationship.
Once Grab has convinced you to open the app for one need, every additional need becomes another potential transaction without starting the relationship from zero again.
The same thing happens with merchants. A restaurant might begin as a GrabFood seller. Later, it can become a GrabAds customer. It may use Grab's payment tools. It may eventually use GrabFinance.
The original transaction does not have to be the end of the relationship.
It can be the start of the next one.

Eventually, the transaction itself becomes valuable
Every ride and food order also creates information.
A driver earning regularly through Grab develops a transaction history. A restaurant selling through Grab creates one too. Consumers leave patterns across rides, food, payments and other activity.
That information becomes increasingly useful once Grab starts offering financial products.
Grab's Financial Services business generated US$134 million in revenue in the second quarter of 2026, up 59% from a year earlier. Its loan portfolio had grown to more than US$2.3 billion.
The important reality check is that the business was still losing money on Grab's segment adjusted EBITDA measure.
Finance is not yet Grab's great profit engine.
But its growth shows how far the model can go.
First, Grab arranges the ride. Then the meal. Then the payment. Eventually, it can participate in financing the consumer, driver or merchant behind those transactions.
That is a much deeper relationship than simply earning a commission every time someone books a car.
Of course, keeping the marketplace moving is expensive
This whole model looks beautifully efficient when drawn as a flywheel. Reality is messier.
Grab still has to keep consumers interested, drivers earning and merchants convinced that being on the platform is worth the cost.
In 2025, Grab spent US$2.27 billion on consumer and partner incentives, equivalent to about 10% of its on-demand GMV.
That number matters because marketplaces do not run themselves.
Passengers want lower fares. Drivers want better earnings. Restaurants want lower fees and more orders. Consumers want promotions. Advertisers want results. Shareholders want better margins.
Those interests do not always align.
Grab sits between all of them.
Its advantage is being in the middle.
Its problem is also being in the middle
So how does Grab actually make money?
The easy answer is a list.
Grab earns commissions from rides. It earns fees and commissions around deliveries. It sells advertising. It has subscriptions, payments and lending.
All true.
But the list misses what Grab has actually built.
The ride brings a consumer into Grab. Food gives that consumer another reason to come back. A large audience attracts merchants. Competition among merchants makes visibility valuable enough to sell advertising. Transactions create data. That data and the cash flowing through the platform can eventually support financial products.
Each layer gives the next one a reason to exist.
Grab does not need to own the cars or cook the food.
It needs to own enough of the connection between the people who want something and the people willing to provide it.
That is why the superapp matters.
Not because Filipinos desperately needed rides, fried chicken, groceries, ads, payments and loans under the same green icon.
It matters because the more of our day that passes through Grab, the more opportunities Grab has to make money around it.
The ride was only the front door.
The bigger question is how much of the rest of our day one marketplace can eventually own.
Sources:
Grab Holdings 2025 Annual Report / Form 20-F
Grab Q2 2026 Earnings Release
Grab — “Why and how do ride fares on Grab change with time?”
Philippine Center for Investigative Journalism — Grab surge-pricing investigation
PCIJ — “How PCIJ investigated Grab’s surge pricing model”
GrabMerchant Suite — GrabAds
GrabMerchant Suite — GrabFinance / FlexiPay
